Terms and Conditions
Are you ready for an incredible journey with Desert Leap Safari? πͺβ¨ We can’t wait to show you the wonders of the Sahara! But before we set off, let’s talk about some important rules and guidelines that will help make your trip safe, fun, and unforgettable. ππ
I. Introduction π
We’re Desert Leap Safari, and we love taking people like you on amazing adventures in the Sahara desert! ποΈπ We have lots of different tours, like riding camels π«, exploring in cool 4×4 vehicles π, and camping under the stars β. Our friendly guides will show you some of the most beautiful and hidden places in the desert. ππ΅
II. Booking and Payment π³π
To book a tour with us, you need to be at least 18 years old. ππ¦π§ When you make a booking, we’ll ask you to pay a deposit (like a down payment) of 30% of the total cost. π° The rest of the money needs to be paid 30 days before your tour starts. ππΈ You can pay us using bank transfer, credit card, or PayPal. If you use a credit card, there’s a small extra fee of 3%. π³πΈ
III. Cancellation Policy βποΈ
If you need to cancel your tour, please tell us as soon as possible. π We know that sometimes things can happen that you didn’t plan for. π Here’s how our cancellation policy works:
- If you cancel more than 30 days before your tour, we’ll give you back your deposit, but we’ll keep 10% for administration costs. ππ°
- If you cancel 15-30 days before your tour, we’ll give you back 50% of the total tour cost. π πΈ
- If you cancel less than 15 days before your tour, we can’t give you a refund. π β
- If you don’t show up for your tour, we also can’t give you a refund. π ββοΈπ°
IV. Health and Safety πͺπ©Ή
Your health and safety are super important to us! π¦ΈββοΈπ¦ΈββοΈ Our guides know first aid and always carry medical supplies. π₯π©Ί But, it’s a good idea to talk to your doctor before going on a desert tour, especially if you have any health problems. π¨ββοΈπ¬
Remember, our tours can be quite adventurous and need you to be in good shape. πββοΈπ¨ If you’re worried about whether you can do the activities, just let us know before you book. ππ
V. Our Vehicles ππ¨
We use different types of vehicles for our tours, like 4x4s, SUVs, and even camels! π« Don’t worry, we take really good care of them to make sure they’re always safe and reliable. π§β
VI. Accommodations ποΈπ
Depending on the tour you choose, you might stay in different kinds of places, like traditional Bedouin camps or fancy desert lodges. πͺπ° If you have any special needs for where you want to stay, just tell us before you book. πποΈ
VII. Meals and Dietary Restrictions π½οΈπ₯
We provide yummy meals on our tours, including breakfast, lunch, and dinner. π₯π₯ͺπ² Our meals are made fresh and use local ingredients and flavors. πΆοΈπ₯ If you have any dietary needs or allergies, please let us know before you book so we can take care of you. ππ½οΈ
Other Important Things to Remember π€β¨
- We’ll rotate seats during the tour so everyone gets a chance to enjoy different views. ππΊ
- You can pay in cash or by card when we pick you up, but card payments have an 8% vet fee. π³πΈ
- Our vehicles are super safe, secure, and cleaned after every trip. ππ§Όπ
- Our safaris are off-road adventures, which means it can get bumpy and exciting! π΅π¨ But if you have any health issues or back problems, it might be best to sit out the rough parts. π¬πͺ
- Pregnant women and people with serious medical conditions should talk to us before booking so we can make special arrangements. π€°β οΈ
- Make sure to wear comfortable clothes and closed shoes, especially for quad biking. ππ Bring warm clothes if you’re visiting between October and March. π§£π§€
- For quad biking, you’ll need to sign a form saying you understand the risks and that you don’t have insurance. πποΈ
- If you’re in a wheelchair, let us know in advance, and we’ll do our best to accommodate you. βΏπ