Refund Policy

Welcome to Desert Leap Safari, the most exciting way to explore the magical Dubai desert! πŸͺ✨ Before we embark on our thrilling journey together, let’s talk about our super-important Refund Policy. πŸ“œπŸ’°

When you book a tour with us, it means you agree to follow our rules and guidelines. πŸ€πŸ“‹ So, please read this carefully to make sure you understand everything about your chosen tour. πŸ”πŸ‘€

Payment Methods πŸ’³πŸ’Έ

We accept lots of different payment methods to make it easy for you to join our adventures! You can pay with:

  • Credit Cards (Master Card, Visa) πŸ’³
  • G-Pay and Apple Pay πŸ“±πŸ’Έ
  • Cash at the time of pickup πŸ’΅
  • ATM Deposit or Bank Transfer πŸ¦πŸ’°
  • Online Payments πŸ’»πŸ’³
  • Pay by Machine πŸ–₯οΈπŸ’Έ

Just remember, if you pay by card or online, there’s a 5% Vet fee. πŸͺ™πŸ’Έ

Changes and Cancellations πŸ”„βŒ

Sometimes, things like schedules, prices, routes, and other details might change without us telling you beforehand. πŸ“…πŸ’°πŸ—ΊοΈ This is especially true during the holy month of Ramadan, the summer season, or if something unexpected happens that we can’t control. πŸ“†β˜€οΈπŸŒͺ️

We might need to cancel or change parts of our tours whenever we want, without letting you know first. 🚫🏜️ When you book with us, you have to pay the full cost of the activity. πŸ’ΈπŸŽ‰ If we don’t get your full payment at least two days before the tour starts, we might have to cancel your booking. πŸ“†βŒ

If you cancel less than 24 hours before the activity or don’t show up on time, you won’t get a refund. β°πŸš«πŸ’° And if we need to cancel, change, or skip any part of the activity, we might not always tell you first. πŸ™ŠπŸœοΈ

Sometimes, delays or cancellations can happen because of things like bad weather, accidents, illness, or government rules that we can’t control. πŸŒ§οΈπŸš‘πŸ›οΈ In these cases, we’ll decide if you get a refund or not. πŸ€”πŸ’°

Itinerary Changes πŸ“πŸ”„

If there’s a natural disaster like a flood, earthquake, or heavy sandstorm, we might not be able to make any changes to the plan. πŸŒŠπŸŒ„πŸœοΈ

Travel Insurance πŸ›‘οΈβœˆοΈ

We’re not responsible for any accidents, damage, or loss of your personal belongings. πŸš«πŸ’Ό It’s a good idea to get travel insurance to protect yourself from any unexpected events. πŸŒπŸ”’

There you have it, young explorers! πŸŽ‰ That’s our Refund Policy in a nutshell. πŸ₯₯ We can’t wait to have an amazing adventure with you in the Dubai desert! πŸͺ🌡✨ If you have any questions or need more information, just ask one of our friendly guides. πŸ’¬πŸ˜Š Let’s make some unforgettable memories together! πŸ“ΈπŸ’«