Refund Policy
Welcome to Desert Leap Safari, the most exciting way to explore the magical Dubai desert! πͺβ¨ Before we embark on our thrilling journey together, let’s talk about our super-important Refund Policy. ππ°
When you book a tour with us, it means you agree to follow our rules and guidelines. π€π So, please read this carefully to make sure you understand everything about your chosen tour. ππ
Payment Methods π³πΈ
We accept lots of different payment methods to make it easy for you to join our adventures! You can pay with:
- Credit Cards (Master Card, Visa) π³
- G-Pay and Apple Pay π±πΈ
- Cash at the time of pickup π΅
- ATM Deposit or Bank Transfer π¦π°
- Online Payments π»π³
- Pay by Machine π₯οΈπΈ
Just remember, if you pay by card or online, there’s a 5% Vet fee. πͺπΈ
Changes and Cancellations πβ
Sometimes, things like schedules, prices, routes, and other details might change without us telling you beforehand. π π°πΊοΈ This is especially true during the holy month of Ramadan, the summer season, or if something unexpected happens that we can’t control. πβοΈπͺοΈ
We might need to cancel or change parts of our tours whenever we want, without letting you know first. π«ποΈ When you book with us, you have to pay the full cost of the activity. πΈπ If we don’t get your full payment at least two days before the tour starts, we might have to cancel your booking. πβ
If you cancel less than 24 hours before the activity or don’t show up on time, you won’t get a refund. β°π«π° And if we need to cancel, change, or skip any part of the activity, we might not always tell you first. πποΈ
Sometimes, delays or cancellations can happen because of things like bad weather, accidents, illness, or government rules that we can’t control. π§οΈπποΈ In these cases, we’ll decide if you get a refund or not. π€π°
Itinerary Changes ππ
If there’s a natural disaster like a flood, earthquake, or heavy sandstorm, we might not be able to make any changes to the plan. ππποΈ
Travel Insurance π‘οΈβοΈ
We’re not responsible for any accidents, damage, or loss of your personal belongings. π«πΌ It’s a good idea to get travel insurance to protect yourself from any unexpected events. ππ
There you have it, young explorers! π That’s our Refund Policy in a nutshell. π₯₯ We can’t wait to have an amazing adventure with you in the Dubai desert! πͺπ΅β¨ If you have any questions or need more information, just ask one of our friendly guides. π¬π Let’s make some unforgettable memories together! πΈπ«