Effective Date: 05 May, 2025
At Desert Leap Safari, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or book our tour services. By using our site, you agree to the practices described in this policy.
Who We Are
Desert Leap Safari is a registered tour company based in Dubai, United Arab Emirates, offering premium desert safari experiences, city tours, and dhow cruise adventures across the UAE.
Information We Collect
When you interact with our website or make a booking, we may collect the following personal information:
- Full Name
- Email Address
- Phone Number
- Pickup Location (Hotel or Residence)
- Booking Details
- Payment Information (handled securely via third-party processors)
- Any other details you provide through forms or communication
We only collect the data necessary to provide our services and improve your experience with us.
Children’s Privacy
Our website is not designed to collect personal data from children under the age of 13. If we become aware that personal data from a child has been submitted, we will take steps to delete it promptly. Parents or guardians may contact us to request removal.
How We Use Your Information
We use the information we collect to:
- Process and manage your bookings
- Provide customer support
- Send booking confirmations, reminders, or updates
- Improve our services, website, and customer experience
- Notify you about special offers or new experiences (only if you’ve opted in)
- Comply with legal obligations and regulatory requirements
Payments and Third-Party Processors
We use trusted third-party payment processors to securely handle all payments made through our website. These providers have their own privacy policies. Desert Leap Safari does not store your credit card or payment information on its servers.
Sharing of Information
We do not sell or rent your personal data to marketers or unrelated third parties. We may disclose your data only:
- To comply with legal obligations or requests from regulatory authorities
- To fulfill services through trusted providers (e.g., drivers, tour guides) under strict confidentiality agreements
- In case of business transfers or restructuring, with appropriate safeguards in place
Data Protection and Security
We use strong security measures to protect your personal information from unauthorized access, disclosure, or misuse. These include encryption, secure servers, and access controls. However, no internet-based system is 100% secure, so we encourage users to take standard precautions while browsing or booking online.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Withdraw consent to marketing communications
- Object to certain types of data processing
- Request data portability (where applicable)
To exercise any of these rights, please contact us at info@desertleapsafari.com.
Updates to This Policy
This Privacy Policy may be updated from time to time. Any changes will be posted on this page with the updated effective date. We encourage users to review this page regularly to stay informed.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, you can reach us at:
Email: info@desertleapsafari.com
Phone: +971 50 198 3380
Desert Leap Safari is committed to respecting your privacy and ensuring your travel experiences with us are safe, enjoyable, and secure.